"We couldn't believe what wonderful people the owners are. They answered all our questions. We forgot the password to get in and after the security check out they gave us a code to get in. We used them two years in a row for the summer. We couldn't have been more happier with their services."
CubeSmart Self Storage
1.5
8
57 E Chestnut St, Columbus
CLOSE · 09:30 - 18:00 · +1 614-460-8700
"I'm not sure where to even begin.. Except I don't know how they are still in business... other than holding people's belongings hostage. My company has had a unit here for a couple years now and while it was never great, it's definitely gotten worse the last year or so. As other reviews mention, the elevator has been broken forever at this point. Recently even the door to get in wasn't working. Meanwhile, they increased the rent without notice by about $50 just in the last year. We ended up deciding to move out last month, but with our unit being on the third floor and the elevator not working, it was a HUGE inconvenience and took longer than it needed to because we had to go up and down three flights of stairs. A few other things to note is that there's no lighting in the units and no electrical outlets so being able to see is an issue. Customer service is nonexistent. It also smells horrible inside. Someone else mentioned the smell of urine and they are 100% correct, no exaggeration. Avoid this storage facility at all costs."
Tri-Village Self Storage
3.5
10
195 E Long St, Columbus
CLOSE · 09:00 - 17:00 · +1 614-344-7566
"Get everything you discuss in writing, before you move your stuff in. \n\nThe guy I spoke to over the phone told me the price of the storage unit was $179/mo.The website also showed $169/mo.\n\nAfter moving my stuff into the unit, I got the paperwork to sign and the price said about $50 more a month that what was discussed. I spoke to the employee about it, and he was very rude. Tri-Village Storage would not honor the price that was discussed and shown on their website.\n\nNow I have the hassle of moving my stuff AGAIN, into a new storage complex complex. Very frustrating!!"
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