Editor's Note: This article was updated on June 10, 2024 to include new data and information. The original content was authored by Scott Clark. Ongoing learning initiatives are vital for employee ...

In today's competitive job market, forward-facing marketers can gain a vital edge through premium certifications that validate their customer experience (CX) skills. CX certifications demonstrate a ...

NEWLAND — A group of seven dedicated clients at Yellow Mountain Enterprises completed a customer service training course through the Mayland Community College Life Skills program, earning their ...

Of the 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships in the U.S., Fiat Chrysler Automobiles announced that 387 earned certification as 2017 Customer First Award for Excellence winners for ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

DALLAS, December 19, 2024--(BUSINESS WIRE)--ISN, the global leader in contractor and supplier information management services, announced today it has earned the International Customer Service Standard ...

MINNEAPOLIS--(BUSINESS WIRE)--Ameriprise Financial, Inc. (NYSE: AMP) has received two J.D. Power certifications for delivering exceptional customer phone service to its clients and financial advisors.

NEW YORK--(BUSINESS WIRE)--MetLife, Inc. (NYSE: MET) today announced that its Retirement & Income Solutions (RIS) customer service organization received J.D. Power certification for providing “An ...

INDIANAPOLIS, May 01, 2025 (GLOBE NEWSWIRE) -- For the fourth year in a row, Delta Faucet Company, a leader in branded kitchen and bathroom products including faucet fixtures, sinks, and accessories, ...

The firm received its first client certification and sixth consecutive advisor certification Ameriprise Financial, Inc. (NYSE: AMP) has received two J.D. Power certifications for delivering ...